〜Neupharma Corporate Behavior Charter〜
Neupharma’s mission is to contribute to improving the health and well-being of people around the world through the continuous development and stable supply of high-quality pharmaceuticals.
Neupharma also plays an important role in advancing patient-centered healthcare and must help lead the realization of a sustainable society.
To fulfill this mission, Neupharma shall comply with applicable laws and regulations, international rules, and the spirit thereof, both domestically and internationally. Guided by the following principles of conduct, we shall act with the highest ethical standards and fulfill our social responsibilities.
1. Sustainable Economic Growth and Solutions to Social Challenges
We engage in the research and development of innovative medicines that contribute to the advancement of healthcare and strive to provide high-quality pharmaceuticals with superior efficacy and safety as promptly and consistently as possible.
As a company supporting industries that foster innovation, we contribute to economic growth and efficiency by developing safe, high-quality medicines that address evolving healthcare needs.
2. Scientifically Sound and Rigorous Research and Development
Clinical trials shall be conducted with the cooperation of medical institutions, with full respect for the human rights of participants, careful attention to their safety, and in a scientifically rigorous manner. Animal studies required as non-clinical testing shall be carried out with due consideration for animal welfare. In applying for marketing authorization of pharmaceuticals, we shall appropriately handle data in accordance with applicable laws and regulations, internal rules, and principles of scientific validity.
3. Promotion of the Proper Use of Pharmaceuticals
To promote the proper use of pharmaceuticals, we shall provide accurate, scientifically substantiated information regarding quality, efficacy, and safety from both domestic and international sources. It shall also promptly collect, analyze, evaluate, and communicate post-marketing information.
4. Building Trust with Healthcare Professionals and Patients
We shall engage in sincere communication with healthcare professionals, patients, and other stakeholders to earn their satisfaction and trust.
5. Fair Business Practices
Through fair and free competition, we shall ensure appropriate transactions and distribution of pharmaceuticals as products related to human life and health, while conducting responsible procurement. We shall also maintain sound relationships with healthcare professionals, as well as political and governmental bodies.
6. Thorough Information Management
In response to the advancement of information technology, we shall take every precaution to properly protect personal and customer information and implement comprehensive information management measures.
7. Fair Disclosure of Information and Constructive Dialogue with Stakeholders
We shall disclose corporate information in a timely, appropriate, and fair manner, and engage in constructive dialogue with stakeholders surrounding the pharmaceutical industry to enhance corporate value.
8. Commitment to Environmental Issues
Recognizing that environmental issues are a common challenge for all humankind and an essential requirement for corporate activities and sustainability, we shall proactively address such issues.
9. Work Style Reform and Enhancement of the Workplace Environment
We shall create a work environment that respects the diversity, dignity, and individuality of employees, promotes job satisfaction, and ensures health and safety, while fostering high ethical standards and professional development among employees.
10. Contribution to Society and Social Development
As a responsible corporate citizen, we shall actively participate in society and contribute to its development.
11. Thorough Crisis Management
We shall establish and maintain comprehensive crisis management systems to prepare for threats to society and business activities, including actions by antisocial forces, terrorism, cyberattacks, natural disasters, pandemics, and other emergencies.
12. Respect for Human Rights
We shall conduct our business with respect for the human rights of all people.
13. Role of Top Management and Implementation of This Charter
Management shall recognize that realizing the principles of this Charter is its own responsibility. By leading through example, management shall ensure that these principles are thoroughly implemented throughout the company and its group companies, and shall also encourage business partners to uphold them. Furthermore, management shall continuously listen to both internal and external voices and establish effective governance systems.
In the event of conduct contrary to the spirit of this Charter that results in a loss of public trust, management shall take the initiative in resolving the issue, investigating its causes, preventing recurrence, fulfilling its responsibilities, and restoring trust.